Customer Development
Process for Converting to Recycled Water
West Basin staff works closely with its customers to assist them through the conversion process and assure compliance with the regulations governing recycled water use. Though our customers have unique needs, below is a typical process to convert from imported water to recycled water use:
- Contact made between West Basin and potential customer
- Basic information is exchanged – potential use / amount of recycled water, roles; see form below
- Determination of feasibility for West Basin to serve site
- Determination of interest by customer
- Develop drawings of retrofit based on customer plans
- Determination of feasibility for customer conversion
- Submit plans to Department of Public Health (DPH) for review
- Site inspection prior to construction by DPH
- Retrofit construction with ongoing inspection by DPH and West Basin
- Completion of retrofit construction and final inspection by DPH including cross connection testing
- After approval by DPH, conversion is completed by connecting recycled water
More Information
Inquiries About Recycled Water Conversion
For those interested in learning more about the feasibility of using recycled water, please fill out the form below. If a site is deemed feasible, West Basin staff works closely with the site owner to assist through the conversion process, ensuring compliance with the regulations governing recycled water use.